Shipping Policy
At Calidaa.com, we are committed to delivering your order with speed, accuracy, and care. Below is a detailed outline of our shipping process and policies to ensure a smooth and transparent experience:
Order Processing
All orders are processed within 1–2 business days after placing your order. Our team works diligently to prepare and securely pack your items to ensure they arrive in perfect condition.
Shipping Options
We offer a variety of shipping methods to accommodate your preferences. You’ll be able to choose your preferred shipping option during the checkout process based on your needs and timeline.
Shipping Costs
We proudly offer Free Shipping on all orders made through our store. No minimum purchase is required.
Order Tracking
Once your order is shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the status of your shipment and estimate the delivery date.
Lost or Damaged Shipments
Although rare, if your package is lost or arrives damaged, please contact our customer support team immediately. We will coordinate with the shipping carrier to investigate the issue and ensure you receive a satisfactory resolution, whether it's a replacement or a refund.
Shipping Address Changes
If you need to update your shipping address, please reach out to us as soon as possible. Unfortunately, we are unable to make changes once an order has been shipped.
Need Help?
If you have any questions or concerns regarding your shipment, our customer support team is here to assist you. Please don’t hesitate to get in touch—we’re happy to help.